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Use the Contact page to share your order number, the item concerned, a short description of the issue and clear photos of the item and packaging. Keep the invoice and original packaging available while the request is reviewed.
Vrikshashila brings you genuine, lab-certified Rudraksha, natural gemstones, Vastu items, Yantras, idols and puja essentials — sourced with purity and blessed for spiritual well-being.
Lab-tested, authentic Rudraksha beads and malas sourced directly from Nepal and Indonesia.
Certified precious and semi-precious gemstones for astrological and healing purposes.
Sacred Yantras and hand-crafted idols energized as per traditional Vedic rituals.
Preparing product catalogue, gemstone certifications, astrological guidance and puja booking options.
Vrikshashila helps devotees, priests, astrologers and spiritual seekers find genuine Rudraksha malas, certified gemstones, Vastu remedies, Yantras, idols and puja samagri — each product verified for authenticity and energized as per tradition.
Shop Rudraksha beads, natural gemstones, Yantras, idols, Vastu items and jewellery — with expert astrological consultation and guaranteed authenticity.
Verifying product authenticity, gemstone certification, astrological details and puja scheduling.
Please check your parcel soon after delivery. If it appears damaged, incorrect or materially different from the order, contact us with your order number and supporting photos so the team can review the case.
Vrikshashila · Customer care
Read the details that apply to your order and service.
Our team checks requests against the order record.
Include your order number so we can find the right details.
Use the Contact page to share your order number, the item concerned, a short description of the issue and clear photos of the item and packaging. Keep the invoice and original packaging available while the request is reviewed.
Our team will check the order information and the details you provide, then contact you about the next step available for that order. A return or replacement must be arranged with our team before sending an item back; unsolicited parcels may not be identifiable.
Please keep the product, tags, certificates and packaging together while a request is under review. Product-specific, personalised, used or service-based orders may need individual assessment. The applicable outcome depends on the listing, order details and applicable consumer law.
Contact us promptly after noticing a problem so we can investigate while delivery information is available. The Contact page lists the support details; include your order number in your message.
Policy details can depend on the product, service and order confirmation. Contact Vrikshashila if anything shown for your order needs clarification.